Church marketing sucks, even for the pros

Does it help to know that even professionals can struggle when trying to market the church? Church Marketing Sucks tells us the story of Angus Kinnaird, a marketing pro who worked on the “Jesus: All About Life” campaign in Austrailia.

Have you ever worked really hard on a church-related marketing campaign without the level of success you desired and expected? I definitely have and I’d think most people who have worked in church marketing have as well. Thanks to Church Marketing Sucks, I feel a little better … I guess.

Server or service?

Yesterday ZDNet quoted Bill Gates as saying, “As we bring AD and Passport together, Hotmail and Exchange together, and MSN Spaces and SharePoint together, we give you the richness but also the choice of having it as a server or a service.”

This tidbit offers some intriguing insight into Microsoft’s product plans. The availability of functions like these as either servers or services will change the in-house vs. outsource calculation in significant ways.

Office 12

There has been a lot of trade press coverage today on the unveiling of the new look for Office 12 at Microsoft’s Professional Developer’s Conference. The best information I’ve seen is this blog on PC World by Harry McCracken. Office 12 is due out in the second half of 2006.

Those of us involved in church IT will need to start considering how the availability of Office 12 will affect next year’s budget and technology planning.

To me, the biggest issue is the total cost of upgrading. This total cost is more than just the cost of the license fees and any necessary consulting to achieve a network-wide upgrade, but will also include the training costs. Given that the user interface will be completely new, there will be significant training costs as well as the intangible cost of loss of productivity while users learn the new interface.

On the other hand, the arguments in favor of upgrading are obvious. This will be the first major improvement in Office in more than eight years. It seems probable that most or all of the innovations we see in this new version will ultimately be embraced by users and become the “new normal”. If I’m right on this, it isn’t really a question of whether, but only a question of when. The only thing that could change this would be a universal rejection of the new user interface. In that case, will we all move to Open Office? Who knows?

Will those of us who are decision-makers in church IT be early adopters, or will we wait to embrace this new version? At Resurrection we’re still running Office 2000. We had tentative plans to move to Office 2003 this year, but that plan didn’t survive the budgeting process. I can’t imagine that we will adopt Office 12 next year since there’s no way we can properly plan for it a year in advance of its release. Since we’re still on Office 2000, however, we don’t have the luxury of waiting indefinitely. With all of this in mind, I’d predict that 2007 will be the year for us.

Learning from Channel 9

Perhaps you saw Robert Scoble’s interview of Bill Gates on Microsoft’s Channel 9. I found the interview interesting, which isn’t surprising as I suspect I’d be interested in practically any interview of Bill Gates. But what struck me the most is the way Scoble and the team at Channel 9 are innovating the use of inexpensive video technology and blogging to get their message out in an anti-slick, human way.

What they’re doing on Channel 9 shows that all you need is a consumer digital camcorder and a streaming video server. The interview isn’t edited at all, just trimmed at the beginning and the end. They’ve succeeded in making Microsoft human and Bill Gates human (look closely and you’ll notice, he isn’t wearing socks!). Making the big, bad Microsoft human is an impressive feat.

So I’ve been thinking about how to apply this innovation in the church. In order to attract people who otherwise wouldn’t come into the church, it seems to me that we should be working to export outside the four walls of the church something of the experience that happens inside the four walls. Many of our churches are doing that now with video streams and podcasts of sermons or other portions of weekend worship.

But what if we had a video “reporter” like Scoble who would go around and capture some of the experience of our other programming? For example, we could send a reporter into our children’s area on Sunday morning to capture a sense of the excitement, get testimonials from parents and kids, show the production quality of the large group time, etc. And then produce it for web streaming with minimal editing and no titles, effects, etc. That kind of anti-slick communication could go a long way to make huge churches like Resurrection seem small, accessible, and human. And it could make small churches seem innovative, high-tech, and exciting.

Is anyone out there doing this now? If so, I haven’t seen it.

Web Empowered Church at Leadership Institute

It’s hard to believe that Church of the Resurrection’s annual Leadership Institute is only three weeks away. This year we’re blessed to have Mark Stephenson of Ginghamsburg Church and Chuck Russell of United Methodist Communications (UMCOM) presenting a 4-hour workshop on web ministry. Mark is the director of the Web Empowered Church, a new initiative of the Methodist Foundation for Evangelism. Both are well known seminar presenters on how churches can make effective use of the web in ministry.

Also, Mark will be making an exciting announcement about Web Empowered Church at the conference. More on this later.

If you could possibly make time in your schedule to come to Kansas City for this event, September 29 through October 1, I know you’ll be blessed. If you’re interested to hear more about how the Web Empowered Church can help you, not to mention the opportunity to spend time with some of the country’s most knowledgeable practitioners of web ministry, Leadership Institute 2005 is for you. See Resurrection’s web site for full details. See you there!