We’re now in the middle of our Arena implementation. A couple of days ago we became concerned about certain aspects of our Arena performance. The thought occurred to me to contact Jon Edmiston to ask about his experience of Arena performance since he has a very large Arena installation. We found the main number for CCV, called, and asked for Jon. In a few moments his friendly voice answered – no appointment, no warning. In fact, Jon and I have never met except through reading blogs. And yet there he was on the phone.
In 15 minutes he answered our concerns. Turns out if you have a large number of tags (we do) certain infrequently accessed pages can take a long time to display. We need to take care to prevent unnecessary tags from proliferating.
As we hung up he offered to help any time. Thanks, Jon for being so accessible to us. I hope we can return the favor sometime.