As we go through our NextGen ChMS project, I find myself torn by the competing demands of multiple important goals:
- Speak openly and candidly about my thoughts on ChMS (church management systems) in an effort to help my fellow church IT leaders and the ChMS suppliers.
- Build up the competing suppliers, treat all of them with respect, and ultimately bless them whether or not they sell us anything.
- Thoroughly examine and give careful consideration to each of the suppliers on our short list.
- Avoid wasting anyone’s time, insofar as that is possible.
- Ensure that our user community doesn’t lose any important functionality they now rely upon in Shelby V5 Church.
- Achieve executive management’s desired result – to greatly improve our ability to track interactions with congregants (CRM-type functionality) and to provide better reporting/graphing for decision support (management dashboard).
- Obtain as much “wish list” functionality as possible.
- Stay within my established budget and time line.
- Select a great company with great technology, products, and support that we can stick with for the next 5-10 years.
There! What’s so difficult about that???